Terms & Conditions

Please review the terms and conditions before booking your appointment. 

Terms & Conditions  

for Clients, Customers  & Commenters

Payment for Services

For all training options, payment is due in full on or before the first consult or lesson is scheduled, access is granted to the online training community or products are shipped. For any products purchased please allow time for delivery after payment is received.

Cancellations and Refunds

Once the program has commenced, whether the program be online, in-person, individual lessons or in a group class setting, we do not offer cancellations or refunds. In certain situations, such as for individual lessons or programs, a credit may be issued to be redeemed in the future for additional classes or lessons.

A full refund will be issued when a program is cancelled at least 5 days prior to commencement of classes and 50% will be refunded between 5 days prior and the day of commencement of classes.

Liability Waiver

Nicole Perry and her family, acquaintances, or any other person acting on her behalf (herein referred to as “Agents”), makes no guarantees of performance on the part of Client or animal as a result of providing animal behaviour consultation and/or training. Client agrees that Nicole Perry and Agents will not be held liable for any damage or loss resulting from failure of the animal to respond to any signals, commands, or cues taught to the animal by Nicole Perry or Agents or resulting from counselling and advice supplied to owner of dog.

Client acknowledges that training and applied behaviour analysis may be an activity in which damage or injury to dog(s)animals and/or persons may occur. Client will assume full financial and moral responsibility for the actions of his/her dog(s). Client further acknowledges that dog(s) or animals may be exposed to a variety of environmental conditions which include, but are not limited to, vehicular travel, interaction with people and other animals, exposure to adverse weather, and exposure to areas with crowds and all types of traffic.

Client agrees that he/she, his/her heirs, assignees and legal representatives will not make claim against, sue, or attach the property of Nicole Perry or Agents for injury or damage done to or by dog(s) resulting from action or negligence, however caused, by Nicole Perry or Agents. Client forever releases Nicole Perry and Agents from any and all liability and demands which Client, his/her heirs, assignees and legal representatives may have or may hereafter have for injury or damage to or by animals or dog(s), and assume all risks thereof.

Privacy Policy


To better protect you and your privacy, we provide this notice to explain our on and offline information practices and the choices you can make about the way your information is stored, collected and used. Our policy notice applies to all information collected or submitted using our products and services.

We use return e-mail addresses to answer any e-mails we receive. These addresses are not usually used for any other purpose and are not shared with third parties except when such return addresses appear in e-mail text that is forwarded to a third party in the normal course of responding to that e-mail or if we require to do so as part of the natural course of events.

For subscribers to our email lists, we will not sell, make available or in any way distribute your e-mail address to anyone else, furthermore, we will not send you e-mails other than for the purpose of the e-mail subscriber list for which you are subscribing.

We automatically subscribe users to any of our products, both paid and free, to our newsletter.  Users can unsubscribe at any time, we ask you to do so via email with a subject line “unsubscribe” and request that you do so in a polite courteous manner so we can extend the positivity of our services across to humans too.

Security Policy


We use reasonable precautions to protect the privacy and security of all user information and any other information that is stored or transmitted using our products and/or services. Our web services are hosted by reputable third party hosting services. While the experience with our hosting services has been very good, we make no representation or warranty with respect to backing up, disaster recovery, or data security.

Specifically, we don’t offer the ability to selectively restore content items that are stored or transmitted using our products or services, nor do we provide guarantees that some and or, all of the data content you store or transmit using our services will not be permanently lost or corrupted. You are solely responsible for maintaining backup copies of any data that you deem important.

We may use, or make available for you to use, secure connections to encrypt information flowing though our products and services. When and if, such connections are available, we encourage, but do not require, you to make use of them.

Comments Policy on Blog Posts


By posting on our blog, you agree to the following:

You may comment, but you must register on our website.

You may post follow-up questions. We would prefer to receive your comments/questions on our blog, unless what you ask requires some level of privacy and then we suggest you send an email to: connect@nikiperry.ca

If you disagree with what we or anyone says, please feel free to express your alternate views in a way that could provide a learning opportunity for us and others. Information backed up with science studies and facts are welcome and empirical research is still valid. We would advise you to make your point in a way that is respectful and without emotive language.

We reserve the right to delete any comments. We have no obligation to publish your comments. We will delete your comments if you post something that is, in our sole opinion, (a) rude; (b) off-topic; (c) libelous, defamatory, abusive, disrespectful, harassing, threatening, profane, pornographic, offensive, false, misleading, or which otherwise violates or encourages others to violate our sense of decorum and civility or any law, including intellectual property laws; or (d) “spam,” i.e., an attempt to advertise, solicit, or otherwise promote goods and services.

You retain ownership of your comments. We do not own them and we expressly disclaim any and all liability that may result from them. By commenting on our site, you agree that you retain all ownership rights in what you post and that by posting you agree to relieve us from any and all liability that may result from those postings.

You grant us a license to post your comments. This license is worldwide, irrevocable, nonexclusive, and royalty free. You grant us the right to use, store, upload, transmit, display, publish, reproduce, and distribute your comments in any format, including but not limited to a blog, book, picture, video, seminar or presentation.

Online Conduct


You agree to use our products and services for lawful only purposes. You may not post on, or transmit through our products or services, any unlawful, harmful, abusive, harassing, threatening, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable material of any kind. This includes any material that encourages conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate applicable laws, and any gambling related material.

We may prohibit conduct, communication, or content that we, at our sole discretion, believe is harmful or objectionable to individual users, our partners or us, or any rights of ours or any third party, to violate laws that apply, or for any other reason that we reasonably believe will bring derision or scorn upon us and our partners, such as copying, editing, spamming, spying, and the like. 

Notwithstanding the foregoing, we cannot (although all  means necessary will be taken to) ensure prompt editing or removal of questionable content after online posting or transmittal. Accordingly, neither we, nor any of our, partners, officers, directors, employees, investors, other representatives of any of them, assume liability for any action or inaction with respect to conduct, communication, or content connected with our products and/or services.

No Warranties and Limitation of Liability


Use of our products and services is solely at your own risk. Neither we, our affiliates, any of our officers, partners, directors, or employees, agents, investors, third-party content providers, vendors, licensers, or the like, warrant that our products or services will be uninterrupted or error-less; neither do they make any warranty as to the results that may be obtained from the use of our products or services, or, as to the accuracy, currency or liability of any information content, service, or merchandise provided through our products or services.

ALL PRODUCTS, SERVICES AND RELATED CONTENT ARE PROVIDED ON AN “AS IS BASIS AND MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THESE ITEMS. WE DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, INCLUDING E.G. WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. FURTHER, WE DO NOT REPRESENT OR WARRANT THAT THE INFORMATION ON OR THROUGH OUR PRODUCTS OR SERVICES IS ACCURATE, COMPLETE, OR CURRENT AND ALL INFORMATION IS SUBJECT TO CHANGE WITHOUT PRIOR NOTICE TO ANYONE.

Neither we nor our affiliates, the directors, partners, employees, investors or other representatives of any of them, are liable for damages arising out of or in connection with the use of our products and/or services, including any mistakes, omissions, interruptions, viruses, deletion of files/and or e-mail, errors, defects, or delays in operation or transmission. This is a comprehensive limitation of liability that applies to all damages of any kind, including compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss or damage to property and claims of third parties.

You agree that you are solely and completely responsible for your own/family/friend etc use of our products and/or services, for any data transmissions using our products and/or services, and for the content of any possible transmissions. You agree to indemnify and hold harmless us and our affiliates, directors, partners, employees, investors or other representatives of any of them from any type of demand or any type of claim. This  includes all legal fees, which may be made as a result of your use of our products and/or services.

Links


Our website may include links to third party web sites—including those of our advertisers—that are outside of our control. Please check the privacy polices of such sites.

Our website includes affiliate links to products that we use or support, but we in no way will be held liable for your purchase or use of such products. We will not refund the purchase of affiliate products of any kind.


Miscellaneous


Client agrees that any pictures, audio or video taken by Nicole Perry or Agents of any private training session, group class or any other activity sponsored by Nicole Perry is the property of Nicole Perry and can be used for marketing, promotion and training purposes by said party. Further, Nicole Perry will retain exclusive and perpetual worldwide rights to such content.

Client agrees that their email address will be subscribed to Nicole Perry Email Newsletter.
By subscribing to any of our services you are agree to these terms of service, Client agrees that any other people who attend Nicole Perry  sessions, any third parties, representatives etc, whether in person or online, with or on behalf of the Client will be bound by the terms of this agreement.

Client and Nicole Perry hereby agree to mediate and/or arbitrate any misunderstanding that may arise pursuant to the terms contained herein. In any action or proceeding arising out of this agreement, the prevailing party shall be entitled to reimbursement of costs and legal fees.

This terms of service supersedes all other agreements, written or oral, previously made between Client and Nicole Perry. 

Additional Terms and Conditions may apply.